Banquets Supervisor – Sheraton Grand Mirage Resort – Gold Coast

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Job Number 20012544
Job Category Food and Beverage & Culinary
Location Sheraton Grand Mirage Resort| Gold Coast| 71 Sea World Drive|
Gold Coast| Queensland| Australia
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Company

Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Join us and jump start your career in Events and Catering with Gold Coast’s
premier destination and be part of the world’s leading Hospitality Company.

Location

Surrounded by lush tropical gardens and sparkling blue lagoons| Sheraton Grand
Mirage Resort| Gold Coast comprises of approximately 300 guest rooms| four
award winning restaurants and bars| and a luxurious spa retreat| all in an
absolute beachfront environment.

Department

The Sheraton Grand Mirage Resort Gold Coast is the area’s premier conference
and event venue| boasting the ultimate beachfront location. We have 15 meeting
venues within the hotel.

Job Description

The Food and Beverage Supervisor will be responsible for assigned functions
and will assist the Banquet Manager in controlling and developing talent to
ensure maximum guest satisfaction. You will be Responsible for Senior F&B and
F&B Attendants| to set up functions (incl. Linen| silver| etc.) according to
the Banquet Manager and Client requirements.

Handle Guest concerns and complaints with concern and understanding according
to Hotel standard. Conduct a pre-service briefing with the assistance of the
Banquet Manager| to revise stations and iron out last minute details of
service or Guests’ requirements. Anticipate guest’s needs through observation
and offer prompt| efficient service either personally or through effective
communication with other Associates

Requirements

The ideal candidates will be energetic| friendly| organized| enjoy working in
a team environment and be passionate to provide the highest level of customer
service. Prior banqueting and supervisory experience is essential. All
candidates must be available to work a rotating roster including holidays and
weekends. Only candidates with a current Queensland RSA certificate will be
eligible for hire.

Enjoy the benefits of unlimited career opportunities| free onsite parking|
discounted accommodation at our 5 star international hotels and resorts| and a
sense of pride in knowing that you are part of a high performing Food &
Beverage team.

Be your best. Start your career at Sheraton| where you don|t just work – you
go beyond.

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