Account Director – Sydney Harbour Marriott Hotel at Circular Quay – 30 Pitt Street

APPLY HERE

Job Number 19149198
Job Category Sales and Marketing
Location Sydney Harbour Marriott Hotel at Circular Quay| 30 Pitt Street|
Sydney| New South Wales| Australia
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Responsible for proactively soliciting and managing large group/catering
related opportunities with significant revenue potential. Manages
group/catering opportunities not handled by an Event Booking Center (EBC).
Actively up-sells each business opportunity to maximize revenue opportunity.
Achieves personal and team related revenue goals. Verifies business is turned
over properly and in a timely fashion for proper service delivery. Responsible
for driving customer/guest loyalty by delivering service excellence throughout
each customer/guest experience. Provides service to customers in order to grow
the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

Minimum 3 years experience in similar role.

Preferred tertiary education

Must have a current NSW drivers licence

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts| markets| or segments with heavy emphasis on
proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business
opportunity.

• Responds to incoming group/catering opportunities for the property that are
outside parameters of the .

• Handles all opportunities if property does not participate in an EBC.

• Identifies| qualifies and solicits new group/catering business to achieve
personal and each property’s revenue goals.

• Focuses efforts on group/catering accounts with significant potential sales
revenue.

• Develops effective group/catering sales plans and actions.

• Designs| develops and sells creative catered events.

• Maximizes revenue by upselling packages and creative food and beverage.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for each property based on market conditions
and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as
significant customer expectations.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for group/catering sales opportunities.

• Supports brand’s Service and Relationship Strategy| driving customer loyalty
by delivering service excellence throughout each customer experience.

• Provides excellent customer service in order to grow share of the account.

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Executes and supports the business Customer Service Standards and property’s
Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the property and
brand.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.| | Market
Sales| Strategic Accounts) to ensure sales efforts are coordinated|
complementary and not duplicative.

• Manages and develops relationships with key internal and external
stakeholders.

• Uses sales resources and administrative/support staff.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Only candidates with current unrestricted Australian working rights will be
considered.

_

Accountant (Contractual) – Sydney Area Office – Sheraton Grand Sydney Hyde Park

APPLY HERE

Job Number 20011198
Job Category Finance and Accounting
Location Sydney Area Office| Sheraton Grand Sydney Hyde Park| Sydney| New
South Wales| Australia
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
__

TASK SCOPE

The position provides overall accounting services including balance sheet
reconciliations to the participating hotels and the company’s own entities|
management of the accounts payable| receivable function| month-end journals
and closing| and other statutory and management reporting. The Accountant is
responsible for ensuring that the day-to-day accounting requirements are met
and assists the Assistant Director of Finance to ensure that the participating
properties receive the appropriate levels of service.

KEY RESPONSIBILITIES

Overseeing the month end closing process including approval of journal entries and account reconciliations for the company’s own entities and the participating hotels.
Preparing accounting entries for Marriott indirect costs| salary reallocations| loan transactions| disbursements| refunds| and repayments.
Balance sheet reconciliations for the company’s own entities and the participating hotels.
Ad hoc reporting and forecasting
Responsible for monthly BAS reconciliation| annual FBT return| and other forms related to the company’s own entities
Supervision of the Accounts specialist function
Ensuring the timely payment for Accounts Payable invoices
Ensuring accurately recharges to participating properties
Ensuring the adherence policies and procedures.
Assisting the budget and forecast process for company’s own entities
Compiling month end statistics and reports for participating properties| owners and the regional team.
Assisting the Assit DOF with regular communication to internal and external customers
Assisting the Assit DOF to analyze and review expenditure trends for company’s own entities
Assisting the Assit DOF to ensure compliance with fiscal accountability and Marriott reporting and funding requirements
Monitoring and reviewing accounting and related system reports for accuracy and completeness;
Preparing and reviewing budget| revenue| expense| and payroll entries| invoices| and other accounting documents for company’s own entities
Interacting with internal and external auditors| participates in auditing projects| or provides information and access to accounting records as required
Supervising and leading the Accounts Assistants and other associates and/or student employees as required
Performing miscellaneous job-related duties as assigned by senior managers.
Abide by Company policies and procedures

_
_

__

_

CANDIDATE PROFILE

3+ years experience in similar role
Knowledge and experience of hotel accounting principles preferred
General ledger account balancing and reconciliations including journal entry and month end closing processes
PeopleSoft experience preferred
Knowledge of federal and state regulations and local reporting requirements.
Knowledge of finance| accounting| budgeting| and cost control procedures.
Ability to analyze and interpret financial data and prepare financial reports| statements and/or projections.
In depth knowledge of Excel| Word and Outlook
Experience with tight month end closing process

Personal Attributes and Competencies

Ability to effectively communicate accounting information| policies| and/or procedures in a manner easily understood by the customer.
Ability to supervise and train assigned staff.
Well organized and efficient
Excellent communication skills| both verbal and written
The ability to multi-task
Self-starter and willingness to learn new skills.
Team oriented person who can focus on the details.
Responsible| honest and trustworthy
Pleasant and professional manner
Ability to interact with hotel associates of difference levels

Education

Graduate in Accounting / Finance discipline
CPA/CA qualified

_

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Revenue Manager – Sheraton Melbourne Hotel – 27 Little Collins Street

APPLY HERE

Job Number 19167226
Job Category Revenue Management
Location Sheraton Melbourne Hotel| 27 Little Collins Street| Melbourne|
Victoria| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Company:
Marriott International is the world|s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. Offering the most powerful portfolio in the industry| our 30 brands
and 7|000+ properties across 131 countries and territories give people more
ways to connect| experience and expand their world. Learn about our brands at
www.marriott.com/marriott-brands.mi Find Your World.™

Location:

Sheraton Melbourne Hotel is located on Little Collins Street between Spring
Street and Exhibition Street| also referred to as the |Paris End| owing to its
Art Nouveau architecture| leafy surrounds and proximity to the city|s most
chic dining and shopping experiences. The hotel is located within the 31
storey |wavilinear| building which features 174 deluxe guest rooms and luxury
terrace suites. Hotel facilities include an indoor heated swimming pool|
Sheraton Fitness| a spa with 5 dedicated treatment rooms| one signature
restaurant and bar and a rooftop terrace bar. The hotel also features 669
square meters of meetings and event space over 6 flexible rooms.

Overview:

The Revenue Manager reports directly to the General Manager and is responsible
to maximize hotel room revenue through effective pricing and inventory
management; as well as to ensure an efficient and smooth operation of the
Reservations Department.

Job Description:

This vital role involves will be required to maximize overall hotel revenue;
while balancing profitability; through implementation of an effective revenue
management process and data driven fact based business decisions.
Responsibilities include but are not limited to:

Maximize and exceed budgeted room revenue through effective management of rates| market mix and inventory control

Formulate Retail Pricing Structure| provide guidance on corporate transient negotiated pricing| group pricing for each group| wholesale pricing and acceptance

Effectively manage inventory and pricing strategy in all distribution channels including branded web| 3rd party sites and GDS

Collaborating with the Sales and Marketing team to pro-actively identify ‘Soft Spot’ periods and implement tactical promotions and campaigns

Provides revenue management functional expertise and leadership to general managers and property leadership teams.

Prepare yearly room revenue budget with detailed sales| marketing and revenue strategies based on market intelligence and demand/supply analysis.

Provide accurate information pertaining to the market| forecasting| and other revenue management strategies through identifying trends| future need periods and obstacles to achieving goals

Analyse weekly and monthly data to assist in analysing past strategies; identifies areas needing improvement| identifies competitor set strengths| and develops strategies to best capture available Market Share

Generate and provide accurate and timely results in the form of reports| presentations| forecasts etc. in a timely manner| ensuring weekly/monthly delivery deadlines

Mentor| train and coach both the front office and reservations team on the various reservations systems and processes

Requirements:

Minimum 5 years’ experience in the front office and or reservations coupled with at least 2 years revenue management experience.

In depth knowledge of Opera and Microsoft Excel

Have a collaborative approach with a strategic and analytical focus

Possess strong financial acumen recommending budgeting strategies for revenue maximisation

Ability to identify trends in the market and translate into effective real time strategies

Highly effective communication| networking and business partnering skills

Superior organizational| time management and follow through skills

Strong ability to be self-motivated and target driven

Benefits:

This is an excellent opportunity to make your mark in a vibrant and growing
company. In return for your commitment and passion to succeed| you will have
the opportunity to work with a highly motivated team and receive excellent
benefits including:

Generous accommodation and food and beverage discounts for Associates| Family and Friends across all Marriott International properties worldwide
Spa treatment discounts at our luxurious “The Spa at Sheraton Melbourne”
Associate recognition programs
Discounted CBD parking
World class learning & development programs
Strategic career development opportunities

Sheraton is at the heart of a global and inclusive community- Come and join
us!

_ We appreciate the time you have taken to apply and the effort that goes
into an application. Only those successful in gaining an interview will be
contacted directly. Only candidates with unrestricted working rights in
Australia will be considered for this role._

_

Revenue Manager – Sheraton Melbourne Hotel – 27 Little Collins Street

APPLY HERE

Job Number 19167226
Job Category Revenue Management
Location Sheraton Melbourne Hotel| 27 Little Collins Street| Melbourne|
Victoria| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Company:
Marriott International is the world|s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. Offering the most powerful portfolio in the industry| our 30 brands
and 7|000+ properties across 131 countries and territories give people more
ways to connect| experience and expand their world. Learn about our brands at
www.marriott.com/marriott-brands.mi Find Your World.™

Location:

Sheraton Melbourne Hotel is located on Little Collins Street between Spring
Street and Exhibition Street| also referred to as the |Paris End| owing to its
Art Nouveau architecture| leafy surrounds and proximity to the city|s most
chic dining and shopping experiences. The hotel is located within the 31
storey |wavilinear| building which features 174 deluxe guest rooms and luxury
terrace suites. Hotel facilities include an indoor heated swimming pool|
Sheraton Fitness| a spa with 5 dedicated treatment rooms| one signature
restaurant and bar and a rooftop terrace bar. The hotel also features 669
square meters of meetings and event space over 6 flexible rooms.

Overview:

The Revenue Manager reports directly to the General Manager and is responsible
to maximize hotel room revenue through effective pricing and inventory
management; as well as to ensure an efficient and smooth operation of the
Reservations Department.

Job Description:

This vital role involves will be required to maximize overall hotel revenue;
while balancing profitability; through implementation of an effective revenue
management process and data driven fact based business decisions.
Responsibilities include but are not limited to:

Maximize and exceed budgeted room revenue through effective management of rates| market mix and inventory control

Formulate Retail Pricing Structure| provide guidance on corporate transient negotiated pricing| group pricing for each group| wholesale pricing and acceptance

Effectively manage inventory and pricing strategy in all distribution channels including branded web| 3rd party sites and GDS

Collaborating with the Sales and Marketing team to pro-actively identify ‘Soft Spot’ periods and implement tactical promotions and campaigns

Provides revenue management functional expertise and leadership to general managers and property leadership teams.

Prepare yearly room revenue budget with detailed sales| marketing and revenue strategies based on market intelligence and demand/supply analysis.

Provide accurate information pertaining to the market| forecasting| and other revenue management strategies through identifying trends| future need periods and obstacles to achieving goals

Analyse weekly and monthly data to assist in analysing past strategies; identifies areas needing improvement| identifies competitor set strengths| and develops strategies to best capture available Market Share

Generate and provide accurate and timely results in the form of reports| presentations| forecasts etc. in a timely manner| ensuring weekly/monthly delivery deadlines

Mentor| train and coach both the front office and reservations team on the various reservations systems and processes

Requirements:

Minimum 5 years’ experience in the front office and or reservations coupled with at least 2 years revenue management experience.

In depth knowledge of Opera and Microsoft Excel

Have a collaborative approach with a strategic and analytical focus

Possess strong financial acumen recommending budgeting strategies for revenue maximisation

Ability to identify trends in the market and translate into effective real time strategies

Highly effective communication| networking and business partnering skills

Superior organizational| time management and follow through skills

Strong ability to be self-motivated and target driven

Benefits:

This is an excellent opportunity to make your mark in a vibrant and growing
company. In return for your commitment and passion to succeed| you will have
the opportunity to work with a highly motivated team and receive excellent
benefits including:

Generous accommodation and food and beverage discounts for Associates| Family and Friends across all Marriott International properties worldwide
Spa treatment discounts at our luxurious “The Spa at Sheraton Melbourne”
Associate recognition programs
Discounted CBD parking
World class learning & development programs
Strategic career development opportunities

Sheraton is at the heart of a global and inclusive community- Come and join
us!

_ We appreciate the time you have taken to apply and the effort that goes
into an application. Only those successful in gaining an interview will be
contacted directly. Only candidates with unrestricted working rights in
Australia will be considered for this role._

_

Accounts Receivable – Sheraton Melbourne Hotel – 27 Little Collins Street

APPLY HERE

Job Number 19157831
Job Category Finance and Accounting
Location Sheraton Melbourne Hotel| 27 Little Collins Street| Melbourne|
Victoria| Australia
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Company:

Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi Find Your World.™

Location:

Sheraton Melbourne Hotel is located on Little Collins Street between Spring
Street and Exhibition Street| also referred to as the |Paris End| owing to its
Art Nouveau architecture| leafy surrounds and proximity to the city|s most
chic dining and shopping experiences. The hotel is located within the 31
storey |wavilinear| building which features 174 deluxe guest rooms and luxury
suites. Hotel facilities include an indoor heated swimming pool| fitness
center| a spa with 5 dedicated treatment rooms| one all day dining restaurant|
lobby lounge bar and a rooftop terrace bar. The hotel also features 669 square
meters of meetings and banquet space over 6 flexible rooms.

__

Department:

The Finance department is responsible for the financial performance of the
Hotel.

Job Description:

Managing the hotel Accounts Receivable ledger daily
Reconciling and processing payments
Answering and resolving guest questions
Credit collection
Ensure adherence to Marriott’s Finance Policies

Requirements:

The ideal candidate will possess experience in a similar role| preferably within hotels| and is looking to further develop their experience and become part of the growing Marriott family in Melbourne.

You have a positive demeanour| can lead by example and have the ability to work well with others.

Strong organisational and problem solving skills are essential and you must have advanced communication skills| both written and verbal.

A self-motivator| the ideal candidate will possess meticulous attention to detail and strong analytical and numerical skills.

You have excellent time management skills and can work to deadlines.
A solid knowledge of the Opera property management system would be a distinct advantage.

Benefits:

This is an excellent opportunity to make your mark in a vibrant and growing
company. In return for your commitment and passion to succeed| you will have
the opportunity to work with a highly motivated team and receive excellent
benefits including:

Generous accommodation and Food and Beverage discounts for Associates| family and friends across all Marriott International properties worldwide

Spa treatment discounts at our luxurious The Spa at Sheraton Melbourne

Associate recognition programs

Discount CBD parking

World class training programs

Strategic career development opportunities

Working for Sheraton is so much more than just a job – it’s a lifestyle. Come
and join us!

__ _

Senior Payroll Specialist – Sydney Area Office – Sheraton Grand Sydney Hyde Park

APPLY HERE

Job Number 19158790
Job Category Finance and Accounting
Location Sydney Area Office| Sheraton Grand Sydney Hyde Park| Sydney| New
South Wales| Australia
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Due to the increased growth within Marriott Hotels in Australia this newly
created position of Senior Payroll Specialist is an accounting position
reporting directly to the Marriott Australia Payroll Managers. The position is
responsible for ensuring the end to end timely processing of the payroll
process| processing of employee benefits such as superannuation and leave|
payment obligations for the participating properties| month end processing|
assisting the Payroll Managers to ensure that the participating properties
receive the appropriate levels of service| as well as stepping up as leader in
the absence of the Payroll Managers.

# SCOPE / BUSINESS CONTEXT / CANDIDATE PROFILE

Expected Contributions – primary job responsibilities| however not limited
to

Assist the Payroll Managers in all aspects of the accounting function| including routine procedures and ad-hoc projects.

Process and review of hotels payrolls as required

Understanding and knowledge of processing terminations| redundancies and other like payments

Prepare and verify the monthly accruals for salaries and benefits including leave entitlements

Assist with payroll and financial year ends

Assist with internal and external audit requirements

Prepare ad-hoc reports

Interact with the Human Resources and Finance departments in all participating hotels

Abide by Company policies and procedures.

Carry out any other duties as reasonably requested by Management.

Assist with processing| maintenance and administration of End Of Month and End Of Year payroll processes

Process| calculate and manage payroll adjustments| terminations and leave payments

Manage redundancy calculations including the process on one off or on a business restructure bases

Proactively manage customer and stakeholder relationships whilst responding to queries & maintaining quality of service

Provide ongoing support to the Payroll Manager in all aspects of payroll processes and system improvements| internal and external audit and coaching of other payroll specialists.

Assist in providing Labor Management support & training to Marriott Hotels leadership teams across Australia

Candidate profile

Minimum of three years to five years experience working with the payroll profession

Experience in supervising or leading a small to medium payroll team

Knowledge of Federal and state wage award legislation and reporting requirements

In depth knowledge of payroll related items such as superannuation| payroll tax and leave provisions across multiple states and territories

ADP| Ascender and/or E-tivity Labour Management System experience preferred but not essential

Ability to analyze and interpret financial data and prepare financial reports| statements and/or projections.

Strong computer literacy skills including proficiency in the Microsoft Office Professional suite (particularly Excel| Word)

Ability to effectively communicate accounting information| policies| and/or procedures in a manner easily understood by the customer.

Well organized and efficient and the ability to multi-task

Excellent communication skills| both verbal and written

Willingness to learn new skills.

Team oriented person who can focus on the details.

Responsible| honest and trustworthy

Pleasant and professional manner

Ability to interact with hotel associates of difference levels

High level attention to detail

Brilliant interpersonal skills with the ability to establish strong relationships

# – Environmental Responsibilities –

The company requires that you are aware of all environmental practices|
policies and procedures and implement these on a daily basis. It is expected
that you will have a sound understanding of the company’s Environmental Vision
and spread awareness amongst fellow team members. Your ideas and initiatives
are expected in the ongoing development and enhancement of the company’s
Environmental Program.

# – Occupational Health & Safety Responsibility –

The company requires that you will be aware of all Occupational Health and
Safety policies| procedures and practices and implement these accordingly.

# – Divulging of Company Information –

The company requires that you will not (either during or after your
employment) without the company’s written consent| divulge any information
concerning the company or any associated Hotels or any of their dealings|
transactions or affairs which may come to your knowledge during or in the
course of your employment with the company.

_

Accounts Receivable – Sheraton Melbourne Hotel – 27 Little Collins Street

APPLY HERE

Job Number 19157831
Job Category Finance and Accounting
Location Sheraton Melbourne Hotel| 27 Little Collins Street| Melbourne|
Victoria| Australia
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Company:

Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi Find Your World.™

Location:

Sheraton Melbourne Hotel is located on Little Collins Street between Spring
Street and Exhibition Street| also referred to as the |Paris End| owing to its
Art Nouveau architecture| leafy surrounds and proximity to the city|s most
chic dining and shopping experiences. The hotel is located within the 31
storey |wavilinear| building which features 174 deluxe guest rooms and luxury
suites. Hotel facilities include an indoor heated swimming pool| fitness
center| a spa with 5 dedicated treatment rooms| one all day dining restaurant|
lobby lounge bar and a rooftop terrace bar. The hotel also features 669 square
meters of meetings and banquet space over 6 flexible rooms.

__

Department:

The Finance department is responsible for the financial performance of the
Hotel.

Job Description:

Managing the hotel Accounts Receivable ledger daily
Reconciling and processing payments
Answering and resolving guest questions
Credit collection
Ensure adherence to Marriott’s Finance Policies

Requirements:

The ideal candidate will possess experience in a similar role| preferably within hotels| and is looking to further develop their experience and become part of the growing Marriott family in Melbourne.

You have a positive demeanour| can lead by example and have the ability to work well with others.

Strong organisational and problem solving skills are essential and you must have advanced communication skills| both written and verbal.

A self-motivator| the ideal candidate will possess meticulous attention to detail and strong analytical and numerical skills.

You have excellent time management skills and can work to deadlines.
A solid knowledge of the Opera property management system would be a distinct advantage.

Benefits:

This is an excellent opportunity to make your mark in a vibrant and growing
company. In return for your commitment and passion to succeed| you will have
the opportunity to work with a highly motivated team and receive excellent
benefits including:

Generous accommodation and Food and Beverage discounts for Associates| family and friends across all Marriott International properties worldwide

Spa treatment discounts at our luxurious The Spa at Sheraton Melbourne

Associate recognition programs

Discount CBD parking

World class training programs

Strategic career development opportunities

Working for Sheraton is so much more than just a job – it’s a lifestyle. Come
and join us!

__ _

Night Auditor – Four Points by Sheraton Melbourne Docklands – 18 Pearl River Road

APPLY HERE

Job Number 19145531
Job Category Rooms and Guest Services Operations
Location Four Points by Sheraton Melbourne Docklands| 18 Pearl River
Road| Melbourne| Victoria| Australia
Brand Four Points
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Night Auditor – Full Time – The Westin Brisbane – 111 Mary Street

APPLY HERE

Job Number 19139330
Job Category Rooms and Guest Services Operations
Location The Westin Brisbane| 111 Mary Street| Brisbane| Queensland|
Australia
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Check figures| postings| and documents for accuracy. Record| store| access|
and/or analyze computerized financial information. Control and secure cash and
cash equivalents for property according to cash handling policy and
procedures. Organize| secure| and maintain all files and records in accordance
with document retention and confidentiality policies and procedures. Prepare|
maintain| and distribute statistical| financial| accounting| auditing| or
payroll reports and tables. Audit statistical| financial| accounting|
auditing| or payroll reports and tables. Audit and reconcile all revenue
postings.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; maintain awareness
of undesirable persons on property premises. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets;
protect the privacy and security of guests and co-workers. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests| service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Process all guest check-ins by confirming reservations
in computer system (e.g.| OPERA)| verifying guest identity| requesting form of
payment| assigning room| and issuing room key in accordance with property
policies and procedures. Process all check-outs including express check-outs|
resolving any late and disputed charges| settling account| retrieving room
key| and requesting comments on guest|s stay. Run daily reports (number of
arrivals| departures)| identify any special requests| and check reports for
accuracy. Speak with others using clear and professional language; prepare and
review written documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

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Night Auditor – Brisbane Marriott Hotel – 515 Queen Street

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Job Number 19135595
Job Category Rooms and Guest Services Operations
Location Brisbane Marriott Hotel| 515 Queen Street| Brisbane| Queensland|
Australia
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Process all guest check-ins by confirming reservations| assigning room| and issuing and activating room key.

Process all payment types such as room charges| cash| checks| debit| or credit. Process all check-outs including resolving any late and disputed charges.

Answer| record| and process all guest calls| messages| requests| questions| or concerns.

Assist guests with late night| or early morning in room dining requests| including taking of orders and delivery thereof.

Book early morning calls and check to ensure all wake-up calls are set correctly. Action any wake-up calls.

Balance department dockets and cash

Ensure credit cards are all in balance before closing shift; advising Finance of any discrepancies.

Ensure float is maintained at a constant level as issued by accounts.

Complete all shift duties as outlined on shift checklist prior to the end of shift.

Coordinate with Housekeeping to track readiness of rooms for check-in.

Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.

Supply guests with directions and information regarding property and local areas of interest.

Run daily reports (number of arrivals| departures)| identify any special requests| and check reports for accuracy.

Complete designated cashier and closing reports in the computer system.

Cash guests| personal checks and traveller’s checks.

Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents| injuries| and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests| service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.

Stand| sit| or walk for an extended period of time.

Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors and Management.

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