Events Manager – Four Points by Sheraton Sydney – Central Park

APPLY HERE

Job Number 19178927
Job Category Event Management
Location Four Points by Sheraton Sydney| Central Park| 88 Broadway|
Sydney| New South Wales| Australia
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
_We currently have an exciting opportunity for an Event Manager to join
the team._

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About the role:

Responsible for the management of assigned conventions| meetings and incentives from initial contact to completion

Prepare all event documentation for assigned functions| meetings| conferences and events
Coordinate with Sales| property departments and customer to ensure consistent| high level service throughout the pre-event| event and post-event phases of property events
Recognise opportunities to maximise revenue opportunities by up-selling and offering enhancements to create outstanding events
Displays leadership in guest hospitality| exemplifies excellent customer service and creates a positive atmosphere for guest relations

What we are looking for:

Previous experience selling| creating and organising events in a hotel environment is desirable

A passion for events combined with an eye for detail

Excellent written and communication skills

Exceptional time mangement and organisational skills

Strong knowledge of Microsoft Word| Excel and PowerPoint

Armed with smart solutions and a can-do attitude

Permanent residency or unlimited working rights in Australia

Start your career at Four Points| apply today!

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Event Manager – Four Points by Sheraton Sydney – Central Park

APPLY HERE

Job Number 19168292
Job Category Event Management
Location Four Points by Sheraton Sydney| Central Park| 88 Broadway|
Sydney| New South Wales| Australia
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales|
property departments and customer to ensure consistent| high level service
throughout pre-event| event and post-event phases of property events. This
position primarily handles events of average complexity. Ensures their
property events have a seamless turnover from sales to service back to sales.
Recognizes opportunities to maximize revenue opportunities by up-selling and
offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; experienced (1 – 2 years of experience) in the
event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; at least 1
year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures|
collaborating with other employees| and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations
team for the execution of details.

• Adheres to all standards| policies| and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to
processing the final bill.

• Manages group room blocks and meeting space for average to large-sized
assigned groups.

• Identifies operational challenges associated with his/her group and
determines how to best work with the property staff and customer to solve
these challenges and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and
event design.

• Acts as liaison between field sales person and customer throughout the event
process (pre-event| event| post-event).

• Participates in customer site inspections and assists with the sales process
as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for
improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and
encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to
the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post
event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous
arrangements.

• Works to continually improve customer service by integrating obtained
feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Ensures hourly employees understand expectations and parameters for event
activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to
review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized
assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event
Order meeting| block review| etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual)
for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals
and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance
according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational
challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

MANAGEMENT COMPTENCIES

Leadership

• Adaptability – Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.

• Communication – Conveys information and ideas to others in a convincing
and engaging manner through a variety of methods.

• Problem Solving and Decision Making – Identifies and understands
issues| problems| and opportunities; obtains and compares information from
different sources to draw conclusions| develop and evaluate alternatives and
solutions| solve problems| and choose a course of action.

• Professional Demeanor – Exhibits behavioral styles that convey
confidence and command respect from others; makes a good first impression and
represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams – Actively participates as a member
of a team to move the team toward the completion of goals.

• Driving for Results – Sets high standards of performance for self
and/or others; assumes responsibility for work objectives; initiates| focuses|
and monitors the efforts of self and/or others toward the accomplishment
goals; proactively takes action and goes beyond what is required.

• Planning and Organizing – Gathers information and resources required to
set a plan of action for self and/or others; prioritizes and arranges work
requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.

• Customer Relationships – Develops and sustains relationships based on
an understanding of customer needs and actions consistent with the company’s
service standards.

• Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.

Generating Talent and Organizational Capability

• Organizational Capability – Evaluates and adapts the structure of own
assignments and suggests improvements to work processes to best fit the needs
and/or support the goals of an organizational unit.

• Talent Management – Provides support and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.

Learning and Applying Professional Expertise

• Applied Learning – Seeks and makes the most of learning opportunities
to improve performance of self and/or others.

• Business Acumen – Understands and utilizes business information to
manage everyday operations.

• Technical Acumen – Understands and utilizes professional skills and
knowledge in a specific functional area to conduct.

o Event Planning – The ability to connect with customers| detail events|
upsell products and services| manage multiple customers at a given time| be
detailed orientated| understand and have a working knowledge of catering and
event management systems.

o Event Services – Have a working knowledge of standards and procedures
for proper meeting room and table set-ups| various meeting room and table
configurations and the set-up of staging and dance flooring.

• Basic Competencies – Fundamental competencies required for
accomplishing basic work activities.

o Basic Computer Skills – Uses basic computer hardware and software
(e.g.| personal computers| word processing software| Internet browsers| etc.).

o Mathematical Reasoning – Demonstrates ability to add| subtract|
multiply| or divide quickly| correctly| and in a way that allows one to solve
work-related issues.

o Oral Comprehension – Demonstrates ability to listen to and understand
information and ideas presented through spoken words and sentences.

o Reading Comprehension – Demonstrates understanding of written sentences
and paragraphs in work-related documents.

o Writing – Communicates effectively in writing as appropriate for the
needs of the audience.

_

Events Coordinator – Sheraton Grand Sydney Hyde Park – 161 Elizabeth Street

APPLY HERE

Job Number 19168389
Job Category Food and Beverage & Culinary
Location Sheraton Grand Sydney Hyde Park| 161 Elizabeth Street| Sydney|
New South Wales| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Following the completion of a $50m renovation| Sheraton Grand Sydney Hyde Park
is excited to open this new role to join our events team.

We invite you to join our Innovative| passionate and highly successful Event
Management Team as an Events Coordinator.

The Events Coordinator is responsible for the efficient administration of the
Catering office and continuous support of the hotel|s successful Catering and
Conventions team.

The key responsibilities of the role include:

Administrative support the Event Management Team

Motivating| educating and training the Sales| Event Team on all software applications used in their offices

Monitoring Sales & Event data within the CI/TY database for accuracy and content| through the audit process| bringing issues of concern to the attention of Director of Events| as well as to the Director of Sales and Marketing.

Coordination of all aspects of day-to-day activities including reporting and proposal and contract submissions|

Being the first point of call for internal and external enquiries.

Liaising with internal and external guests to ensure correct communication of Client needs

First impressions last. Must exhibit a professional image by consistently
maintaining a high standard of personal grooming and business attire. Requires
the ability to speak/read the English language to fully comprehend directions
and instructions. Must have knowledge of basic hotel operations and sales
procedures. Also requires visual acuity requirements to use computer
terminals| expert skill with Excel| Word| OPERA and CI/TY computer programs.
Must have clear speaking voice (training activities)| hearing (phone/face-to-
face interactions)| and the use of motor skills and repetitive motions
(computer usage).

Previous proven experience within a busy event/sales environment would be an
advantage. You will take personal pride in your appearance| as you will be one
of the faces of the world renowned Sheraton brand.

This role is Ideal for someone looking to get a good grounding of
Administration within a hotel Event Management team in order to develop and
build a successful career.

_

Events Manager – Sheraton Grand Sydney Hyde Park – 161 Elizabeth Street

APPLY HERE

Job Number 19166172
Job Category Sales and Marketing
Location Sheraton Grand Sydney Hyde Park| 161 Elizabeth Street| Sydney|
New South Wales| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Following the completion of a $50m renovation| Sheraton Grand Sydney Hyde Park
is excited to open this new role to join our events team

EXPERIENCE MORE

• Responsible for the Management of assigned conventions| meetings and
incentives from initial contact to completion

• Coordinates with sales| property departments and customer to ensure
consistent| high level service throughout the pre-event| event and post-event
phases of property events

• Committed to providing and ensuring exceptional customer service

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations

ABOUT YOU

• Strong knowledge of Microsoft word| excel| powerpoint and outlook
applications

• Previous experience using Opera Hotel Systems is desirable

• Enthusiastic to escalate your career

• Self-motivated| driven and energized in a fast paced environment

• Armed with smart solutions and a can-do attitude

• Energised in a fast paced environment

LET THE BENEFITS BEGIN

• Discounted Accommodation and Food and Beverage at Marriott International
worldwide

• Rewards and recognition program

• Training and development opportunities

• Discounted parking

• Dry Cleaning provided

_

Conference and Events Sales Executive – Hilton Darwin

APPLY HERE

JOB DESCRIPTION
 
A Conference and Events (C and E) Sales Executive will maximise revenue
opportunities in the areas of conferences and events by driving sales leads
and increasing conversions.
What will I be doing?
As C and E Sales Executive| you will maximise revenue opportunities in the
areas of conferences and events by driving sales leads and increasing
conversions. The C and E Sales Executive will interact frequently with Guests
and customers with the intention of earning repeat and expanded business.
Specifically| a C and E Sales Executive will perform the following tasks to
the highest standards:
Receive and convert incoming enquiries to achieve targets and maximize revenue
Seek opportunities to increase sales and conversions within the Tea

Manage an events schedule to maximise yiel

Focus on a consistently executed up-selling approac

Build strong relationships with customers to fully understand their need

Arrange and carry out Hotel show rounds
Ensure the complete administration and execution of all planned events
Participate in hotel promotional activities

What are we looking for?

A C and E Sales Executive serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Good organisational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Demonstrated previous experience working in the Conference and Events function
Knowledge of the hotel property management systems

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Events Manager – Sheraton Grand Sydney Hyde Park – 161 Elizabeth Street

APPLY HERE

Job Number 19160206
Job Category Sales and Marketing
Location Sheraton Grand Sydney Hyde Park| 161 Elizabeth Street| Sydney|
New South Wales| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Following the completion of a $50m renovation| Sheraton Grand Sydney Hyde Park
is excited to open this new role to join our events team

EXPERIENCE MORE

• Responsible for the Management of assigned conventions| meetings and
incentives from initial contact to completion

• Coordinates with sales| property departments and customer to ensure
consistent| high level service throughout the pre-event| event and post-event
phases of property events

• Committed to providing and ensuring exceptional customer service

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations

ABOUT YOU

• Strong knowledge of Microsoft word| excel| powerpoint and outlook
applications

• Previous experience using Opera Hotel Systems is desirable

• Enthusiastic to escalate your career

• Self-motivated| driven and energized in a fast paced environment

• Armed with smart solutions and a can-do attitude

• Energised in a fast paced environment

LET THE BENEFITS BEGIN

• Discounted Accommodation and Food and Beverage at Marriott International
worldwide

• Rewards and recognition program

• Training and development opportunities

• Discounted parking

• Dry Cleaning provided

_

Events Manager – Sheraton Grand Sydney Hyde Park – 161 Elizabeth Street

APPLY HERE

Job Number 19155820
Job Category Sales and Marketing
Location Sheraton Grand Sydney Hyde Park| 161 Elizabeth Street| Sydney|
New South Wales| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Following the completion of a $50m renovation| Sheraton Grand Sydney Hyde Park
is excited to open this new role to join our events team

EXPERIENCE MORE

• Responsible for the Management of assigned conventions| meetings and
incentives from initial contact to completion

• Coordinates with sales| property departments and customer to ensure
consistent| high level service throughout the pre-event| event and post-event
phases of property events

• Committed to providing and ensuring exceptional customer service

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations

ABOUT YOU

• Strong knowledge of Microsoft word| excel| powerpoint and outlook
applications

• Previous experience using Opera Hotel Systems is desirable

• Enthusiastic to escalate your career

• Self-motivated| driven and energized in a fast paced environment

• Armed with smart solutions and a can-do attitude

• Energised in a fast paced environment

LET THE BENEFITS BEGIN

• Discounted Accommodation and Food and Beverage at Marriott International
worldwide

• Rewards and recognition program

• Training and development opportunities

• Discounted parking

• Dry Cleaning provided

_

Special Events & Catering Sales Executive – The Westin Brisbane – 111 Mary Street

APPLY HERE

Job Number 19154112
Job Category Sales and Marketing
Location The Westin Brisbane| 111 Mary Street| Brisbane| Queensland|
Australia
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Promote awareness of brand image internally and externally. Use sales
techniques that maximize revenue while maintaining existing guest loyalty to
Marriott. Recognize opportunities to up-sell the customer and sell
enhancements to create a better Marriott experience or event. Perform general
office duties to support Sales & Marketing (e.g.| filing| sending emails|
typing| faxing). Enter| retrieve| reconcile| and verify information (e.g.|
commissions| leads| third parties) in software involved in the sales process.
Gather materials and assemble information packages (e.g.| brochures|
promotional materials). Determine and give complimentaries to guests as gifts
for their patronage (e.g.| rewards points| show tickets). Prepare sales-
related documents throughout the sales process (e.g.| proposals| contracts| or
banquet event orders). Serve as the point of contact for clients and
communicate with them by phone and email to respond to questions and requests.
Report accidents| injuries| and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Read and visually verify information in a variety of formats;
stand| sit| or walk for an extended period of time. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

Please note that this role will be commencing in the end of January!

_

Events Sales Executive – Hilton Brisbane

APPLY HERE

JOB DESCRIPTION
 
This position is a key support for delivering heartfelt| exceptional
experiences to the hotel|s group| conference and event clients| whilst
supporting the overall hotel strategy. This position is responsible for
leading the Conference & Event Sales team (C&E Coordinators and Event Sales
Administrator) in the promotion| sale| and control of the hotel|s conference|
event| and bedroom inventory.
This position will be achieved through sound lead allocation| effective
qualifying throughout the initial enquiry| delivery of comprehensive| accurate
and customised proposals| and strong negotiation skills| whilst maintaining
and supporting the customer relationship for the hotel. The position will
consistently strive to develop strong relationships with new and existing
clients| in order to increase overall revenue| drive lead generation| an

support the Hilton Brisbane as a market leader in groups| conference| an

events. This position will also maintain company procedures relating t

credit| health and safety| and all other processes to deliver excellen

customer service.

Finally| the position will engage the Event Sales team in achieving
departmental targets| and will play a key role in driving all strategic
initiatives. Additionally| the position will support the GCE Manager with
recruitment| performance management| and learning and development
opportunities for the overall Reservations| Groups| Conference and Events
team.

What will I be doing?

Sales| Conversion and Commercial Focus

Support the GC&E Manager in implementing commercial strategy and communicating departmental targets

Allocate all incoming groups leads professionally through all channels. Enquiries to be responded to within 3 hours and proposal to clients with 24 hours of proposal receipt| in accordance with Hilton best practice

Build strong relationships with clients| and develop an understanding of their needs and expectations. To provide custom solutions to match| in order to deliver a successful event.

Manage incoming group| conference and event enquiries in a professional manner and in accordance with brand standards| whilst responding positively to all sales opportunities.

Deliver comprehensive| accurate| and customised proposals within a timely manner| and ensure follow up communication within 24 hours.

Prepare agreements within a timely manner| whilst negotiating commercial terms and conditions.

Ensure the first deposit is received in due time| and paid in accordance to contract terms and conditions.

Conduct a detailed handover with the assigned Event Sales Coordinator (planning) once the booking is confirmed| and ensure all key elements are clearly communicated.

Host and facilitate pre-event meetings between the hotel and client| to include site inspections| networking opportunities and any other required meetings.

Demonstrate strong customer focus| whilst ensuring clear communication is maintained with all relevant departments during the sales process.

Develop and maintain a broad range of product knowledge about the hotel.

Develop and maintain a detailed understanding of the local Brisbane market.

Be aware of the key revenue goals and targets of the department| and focus all activities towards achieving these goals.

Maximise profitability using the event management system and availability diary.

Understand the profit impact of each conference | event.

Actively maximise incremental revenue through upselling strategies.

Conduct proactive sales calls to drive lead generation.

Input and maintain accurate information in all hotel systems (e.g. Delphi | OnQ)| whilst adhering to system best practice and standards

Liaise closely with the Finance Department to ensure all company procedures in relation to credit| accounts and billing are adhered to

Teamwork| Team Management| and Communication

Directly lead and manage the Conference & Events Sales team (C&E Coordinators and Event Sales Administrator)

Support the GC&E Manager in all aspects of leadership and management| not limited to recruitment| learning and development| meetings| etc.

Facilitate monthly 1:1 meetings and annual performance reviews with the Reservations and GC&E team| with a specific focus on career development

Identify and facilitate learning and development opportunities for the Reservations and GC&E team

Lead the weekly Prospects meeting| in conjunction with Food and Beverage Revenue Manager| focusing on strengthening client relationships through account management

Attend designated learning and development programs as required

Actively participate with others within the Commercial Department| taking part in communication meetings| team briefings| and project work| to ensure the team achieves their overall goals

Cooperate with and offer support to other operational teams as required

What are we looking for?

An Event Coordinator (Sales) serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Excellent communication skills
High level of IT skills| including Excel| PowerPoint| and Word
Proactive approach to meeting deadlines and targets
Excellent organisational and administration skills

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in a sales role
Relevant degree| in a sales or business discipline| from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Conference & Events Executive – Brisbane Marriott Hotel – 515 Queen Street

APPLY HERE

Job Number 19131852
Job Category Sales and Marketing
Location Brisbane Marriott Hotel| 515 Queen Street| Brisbane| Queensland|
Australia
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

POSITION RESPONSIBILITIES

Cross sell and upsell all hotel facilities and services and Marriott Brands.

Be available to receive phone enquiries for all group| sales and catering bookings.

Respond to wedding inquiries and see through to the conclusion of the event including coordination with Banquets.

Provide timely| professional quotations on group| catering and sales business from all sales| telephone enquiries| email or by a customer walking into the hotel as per the Marriott Standards.

Follow-up on all proposals sent to customers within 24 hours.

To assist the hotel in making groups and catering budget each month by following up on all proposals| selling to the guidelines in place for meeting space| room hire| catering spends| group rates and audio visual.

Loading of all direct group| catering and sales bookings (Rooms and Function space)| into Opera Sales and Catering system.

To follow the reactive sales procedures to ensure efficient handling of all files.

Ensuring all contracts are correctly completed| signed| including deposits are received by their due dates.

To ensure credit facilities| as required| are in place.

Check accuracy of client bills before they are sent out.

To work closely with Groups Coordinator ensuring all contracts are correct and completed.

Ensure guest service standards for the various types of functions within the catering department meet the needs of clients.

Coordinate all catering and conference events staged in the hotel| including confirmed events handed over by the Proactive Sales Team.

Ensure that all operating standards comply with the company and hotel policies and procedures.

Liaise with the Banquet Manager and floor operations team ensuring the correct standards and methods of service maintained| as per Standard Operating Procedures.

Participate in 14 day meetings outlining current and future business.

Maintain and utilise detailed client history files.

Handle all Banquet Event Orders (BEO) and planning with client.

Meet with clients on day of event.

Always be accessible to the client in all forms of communication and respond to messages in a timely and professional manner.

Manage the turnover of events.

Ensure Opera is kept up-to-date with all group and catering information and assisting with keeping the system clean of duplication.

Have a thorough knowledge of Marriott Rewards Program.

Ensure all administrative duties are completed in a timely and professional manner| with filing of quotes and agreements managed efficiently.

Arrange and conduct Hotel familiarisations and/or site inspections as and when required.

Attend all relevant department and hotel meetings.

The hotel requires that you will follow established Occupational Health and Safety rules and regulations and demonstrate duty of care to all of our associates.

Perform any other duties as requested by Senior Management.

Duties and responsibilities may change| as and when required| due to changing business demands and management requirements.

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