Asset Analyst (Leasing) – DELL – Australia

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Dell provides the technology that transforms the way we all work and live. But
we are more than a technology company — we are a people company. We inspire-
challenge and respect every one of our over 100-000 employees. We also provide
them with unparalleled growth and development opportunities. We can`t wait for
you to discover this for yourself as a Asset Remarketing Analyst on our
Operations team in Frenchs Forest.
Groundbreaking technology needs groundbreaking ways of funding. Our Sales
Leasing Finance team within Sales Operations drives account growth to targeted
creditworthy lease customers within a geography- segment or product area.
Focused on achieving revenue goals- we use our in-depth knowledge of lease
versus buy and types of leases to structure and price complex transactions

Key Responsibilities

Monitor lease expiry dates at a DFS portfolio level and provide analysis and reporting on EOL Reporting and Pipeline Analysi

Provide advice and strategic direction to Care Operations Analysts in terms of DFS policies for EOL management and be accountable for EOL quality managemen

Manage and take responsibility for the third party end of lease reverse logistics and order fulfilment activities from notification of asset return through to receipt of asset at service partner facilities- then onward sales to customers.
Manage day to day performance of partner to ensure all SLA`s and KPIs are being performed
Ensure adequate description of returned assets such that lessees are appropriately charged for damages incurred to assets

Essential Requirements

Tertiary Qualifications in a finance related field or equivalent education in business or logistics
A partnership building communicator with excellent written- presentation and verbal communication skills
Excellent analytical- organizational and follow up abilities
Strong commercial awareness & decision-making abilities
Experience working within demanding operational environments
Process improvement experience
Advanced Office skills (Excel- Word- and PowerPoint)

Benefits

We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities — all to create a
compelling and rewarding work environment.

If you can bring expert knowledge of leasing and finance to our team- this is
your opportunity to develop with Dell.

Closing date : 1 November 2019

Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Sales-Operations Job ID: R042065

Complex Revenue Analyst – The Westin Brisbane – 111 Mary Street

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Job Number 19120868
Job Category Revenue Management
Location The Westin Brisbane| 111 Mary Street| Brisbane| Queensland|
Australia
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Assist in the management of rooms inventory to maximize cluster rooms revenue|
as well as maintain accuracy of information and enhance automation efforts in
reservation system. Assist in the preparation of competitive analysis and
other supporting documents for presentation at market sales strategy meetings.
Assist in managing room authorizations| rates| and restrictions| including
communicating rate restrictions and strategy to properties. Perform all
Revenue Management month end reporting and auditing and provide forward
looking information for the purposes of forecasting| targeting need areas and
balancing financial expectations. Accurately generate| process and update all
property and market Revenue Management reports and serve as primary source for
majority of reporting and analytical needs of the Revenue Management team.
Assist with system maintenance including but not limited to| inputting rate
hurdles| monitoring forecasted demand| updating group forecasting and running
daily system checks. Assist with training of new associates as necessary on
revenue management tools. Assist in the implementation of hotel sales
strategies in the reservation and inventory systems.

Follow all company policies and procedures; ensure uniform and personal
appearances are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests’ service
needs; thank guests with genuine appreciation. Speak with others using clear
and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats; move| lift| carry| push| pull| and place objects
weighing less than or equal to 15 pounds without assistance; stand| sit| or
walk for an extended period of time. Perform other reasonable job duties as
requested.

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Technical Support Analyst| Sydney Area Office – Sydney Area Office – Sheraton Grand Sydney Hyde Park

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Job Number 19119434
Job Category Information Technology
Location Sydney Area Office| Sheraton Grand Sydney Hyde Park| Sydney| New
South Wales| Australia
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
Overview of Position’s Responsibilities

Provide assistance to Area Director iT Operations| Sydney Area Office.
Provides efficient customer-oriented application and infrastructure services
that creates a positive business impact by maximizing the effective use of
technology systems at the Sydney Area Office and other Above Property office
locations throughout Australia| New Zealand & Pacific.

Is responsible to provide support service including the local area network|
associated peripherals| cabling| operating/ business application software|
Wide Area VPN and Internet connectivity to all offices.

Customers| Partners| Vendors

Area Director iT Operations| Sydney Area Office – Provides assistant support to Area Director iT Operations| Sydney Area Office

Sydney Area Office Associates – Provides iT support to all Company Owned and Managed Offices (COMO’s) and Above Property/Area Office Associates (whether based in Office or home based

Advises Associates on best practices and provides local customized documentation as needed. Responds to problems and enhancement requests in a timely manner on an appropriate priority basis. Tracks problems and keeps Associates informed about progress and status of issues

Specific Responsibilities

1. Business / Technical Knowledge – Understanding of the offices business needs| methodologies| strategies and upcoming projects. Understands iT technology standards| platforms and direction. Maintains a working understanding of technology trends| as well is aware of systems development methods and tools that are available.

2. Support – Proactively and reactively maintains the health and integrity of all the offices IT infrastructure|
including but not limited to:

3. Email. Desktop| Laptops| Servers| VMWare & LAN infrastructure and Operating System Software– Administration and Maintenance for Tier 1 support.

4. Problem Solving –Ensures problems are correctly reported| routed| tracked and resolved quickly with the business clients being informed of the situation at all times.

5. Training – on the spot/ad hoc| writing procedures| and organizing outside vendors to undertake training

6. Checklists – completes all establish checklists as and when required

7. Working hours – 8.30am to 5.30pm (Monday to Friday). Some shared on-call support outside office hours to support Executives for tier 1 when traveling.

8. Operations – Monitors computer and network operations performing onsite and offsite backup/recovery functions and maintaining disaster recovery plans.

9. Technology Standards – Ensures current systems are in compliance with Company system standards.

10. Communication – Provides applicable written communications to all the offices Associates from time to time.

11. Ongoing configuration maintenance – Create disk images| performs maintenance that eliminates security risks| assures appropriate local area network system access and enables dissemination of duties.

12. Policy and Procedures – Has read and understood applicable Company Policies and iT Standard Operating Procedures (SOPs) and other related material. Adheres to| communicates and enforces iT policies that protecting company hardware| software and other resources at the Offices.

13. Aptitude – Customer oriented| organized and task management oriented. Able to juggle multiple tasks at one time. Able to communicate clearly with business partners.

14. Backup – Provide shared responsibility for day to day| backup services when on training or vacation of the Hotel IT Manager.

15. Taskforce – Be available for Hotel IT Taskforce assignments during vacation periods or for new opening projects

Specific Skills Required:

Task Force Participation – When available| associate may wish to take
advantage of opportunities to advance growth through field activities.

Years of Experience Required:

Work Experience – Information Technology related job experience|
hospitality experience is beneficial.

Education – Requires minimum of a two-year degree from an accredited
college/business/technical school (or the equivalent training/education in
respective country).

Additional Skills Desired:

Language – Proficient level of English required written and verbal.

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Analyst- Delivery Specialist (I5) – DELL – Australia

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## Graduate Service Delivery Engineer
Sydney – North Ryde
Dell Infrastructure Managed Services provides comprehensive management of our
customers operations in accordance with their specific service-level
requirements. As a Graduate Service Delivery Engineer you would be a part
of a team of technical delivery professionals who assume responsibility for
all- or part- of a customer`s environment over a fixed term. Our team
leverages ITIL standards and technology proven best practices- and proprietary
operational processes.
The GSAP or Graduate Service Delivery Engineer will be responsible for
providing level-1 monitoring and troubleshooting of customer environments. Th

role will be expected to work in a positive and collaborative fashion wit

fellow team members- Level-2/Level-3 specialist architect teams- vendor team

and customers.

Dell EMC|s Graduate Program (GSAP) hires candidates through a globally
consistent and proven program. As a GSAP associate you will be developed
through this structured program that combines intensive training and on-the-
job mentored experience. This intensive role based-training includes:

An introduction to the IT industry- best practices and methodologies and the Virtustream way of doing business.
Hands-on work with products and platforms- operating systems and storage infrastructure tools.
The opportunity to gain technical certifications- both Dell Technologies and industry-wide.

The successful GSAP associates will attend a Boot Camp held in Cork Ireland
for the first 6-8 weeks of joining- after this they will return to Sydney-
transition into the local team and begin working in a full time role directly
impacting the total Customer Experience.

The successful candidate will be responsible for the following:

Remote monitoring and first level troubleshooting for all issues related to customers converged infrastructure including OS- VMware- Backups- UCS- Networks and Storage.
Monitor and respond to hotline- email and ITSM tools for ticket queue requests
Ensure Infrastructure Managed Services processes are followed accurately and client alarms are being responded promptly to manage customer agreed SLA`s.
Handle opening and accurate updating of tickets and provide status updates to customers
Work with vendor teams; fault management and incident/change/problem management team and escalation to internal L2/L3 specialist teams.
Perform remote work as assigned by customer team.
Regular tracking- hand off or receive open ticket information during shift turnover changes and facilitate knowledge transfer
Follow defined operating procedures to ensure that clients- systems and information are properly followed
Triage incident priority and initiate situation management – open/ coordinate bridge call and follow proper incident escalation procedure in the event of priority P1 incidents.

What you can learn:

How one of the world`s largest technology companies serves its customers through timely communication and best in class service
How to be a productive team member on a virtual- globally dispersed team that is leading and influencing all aspects of our candidate experience and employment brand worldwide
How to lead through influence

What we|re looking for:

You have an Associate`s or Bachelor`s Degree in a technical discipline and 0-2 years of relevant work experience
Desire to build a long term career in a Technical Delivery role
You understand the importance of a strong sense of urgency. You are an organized multi-tasker and love working with others and solving problems
You also work well in a team or independently
You have a strong technical aptitude
You are passionate about working with customers and assisting them. You have proven customer service skills
You have strong negotiation skills and are innovative in your approach
You understand the importance of doing things for the greater good and you are inclusive and approachable to those around you
A thirst for knowledge and a strong grasp of technology (Networking- Databases- Storage- Compute)
Must reside in Sydney- be an Permanent Resident or Australian citizen and be willing to commence early September 2019.

Company Description:
Dell is a collective of customer-obsessed- industry-leading visionaries. At
our core is a commitment to diversity- sustainability and our communities. We
believe in working together to build a brighter future- celebrating the
entrepreneurial spirit that lives inside us all- and marrying innovation with
action. Dell is proud to offer unparalleled growth and development
opportunities for our team members. We believe that technology is essential
for driving human progress- and we`re committed to providing that technology
to people and organizations everywhere- so they can transform the way they
work and live.

When you choose our company- you join a diverse world of innovative thought
leaders. At our core is a commitment to workplace diversity- the
sustainability of our planet- and community corporate involvement. We offer
highly competitive salaries- bonus programs- world-class benefits- and
unparalleled growth and development opportunities-all to create a compelling
and rewarding work environment.

Job Family: Recent-Graduate Job ID: R025585