Job Number 20009835
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Sydney Hyde Park| 161 Elizabeth Street| Sydney|
New South Wales| Australia
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
The position is an incentive based role responsible for representing the
company and initiating the carpark sales. The Carpark Sales Executive would be
responsible for developing and implementing exciting initiatives to enhance
the carpark revenue.
Effectively implement business initiatives to maximise carpark sales
Target all new business opportunities to increase car park revenue
Identify and convert leads to find permanent parking members for fixed terms (3|6|9 months)
Establish an effective sales call cycle for key customers
Building and maintaining existing relationships
Proactively provide ideas| suggestions and initiatives to improve the occupancy and revenue of the car park
Provide a high quality customer service to car park patrons
Accommodate any and all customer’s needs and requests. Ethically utilize industry contacts to satisfy customer needs.
Keep up-to-date with any events within the hotel
Enhance customer satisfaction through consistent| responsive and polite handling of enquiries| requests and complaints
Communicate effectively with all teams within the hotel.
Preferred Attributes and Qualifications:
Experience in direct sales and good relationship skills
Excellent telephone manner and passion for customer service
Excellent negotiating and interpersonal skills
Well-developed written| verbal and interpersonal communication skills
Proven ability to work under pressure
Current and unrestricted NSW drivers licence
Unrestricted working rights in Australia is essential to be considered for this role.