What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!
About the role
The Cluster Revenue Manager is responsible for managing Hilton Melbourne
Little Queen Street and Doubletree by Hilton Melbourne Flinders Street hotel|
revenue strategy by recommending growth efforts| monitoring market data| and
ensuring that the hotels are competitively positioned within the local
competition set and market.
As the Cluster Revenue Manager you are responsible for analysing and
presenting financial data that will help the Sales and leadership teams to
make well-informed decisions about potential new business and the market. You
will be responsible for performing the following tasks to the highest
Provide analysis on the commercial environment to ensure the leadership team are equipped to make commercial decisions on an ongoing basis
Ensure that yield exemptions are investigated and analysed and new business opportunities are identified
Gather and analyse statistics| yield information and all other relevant information in order to identify potential new business| markets and trends| and to minimise risk
Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement
Complete and analyse month-end reports
Outline risks and opportunities relative to meeting rooms versus guest room availability to present at weekly meetings
Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks
Ensure that relevant Team Members are provided with current knowledge for all relevant processes| policies and promotions associated with revenue management to perform their duties.
What are we looking for?
To successfully fill this role you will have the ability to build strong
relationships and influence key stakeholders within the business.
In addition to this| as the Cluster Revenue Manager you will demonstrate the
A positive attitude and good communication skills
Commitment to consistently delivering a high level of professional service
Flexibility to respond to a range of different work situations
Ability to work under pressure and under your own initiatives
Knowledge of local market
Knowledge of hospitality
Passion for achieving targets and objectives
Degree level qualification in a relevant field or relevant industry experience
Experience in Revenue Management
Culture and benefits
Our team are responsible for living up to our brand promise of ‘ensuring
that every guest feels cared for| valued and respected| we achieve this by
ensuring our Blue Energy culture is alive in each of our hotels. Blue Energy
is the unspoken energy and passion behind each of our dedicated team members
who are focused on making a difference. It links our vision ‘To fill the earth
with the light and warmth of hospitality| – to our values of ‘Hospitality||
‘Integrity|| ‘Leadership|| ‘Teamwork|| ‘Ownership| and ‘Now|.
As a Hilton team member| you can look forward to receiving the following;
Access to Go Hilton| our Team Member Travel Program offering heavily discounted room rates and up to 50% off food and beverage at participating hotel outlets across our properties globally!
A competitive salary
Access to Hilton University training| offering more than 3000 learning programs
Extensive leadership and career development opportunities
_Hilton was named the #1 Hotel chain in the Great Places to Work survey