Hilton Surfers Paradise has an opportunity to join our friendly and committed
Sales Team in the full time role of Event Sales Coordinator. Reporting to the
Conference and Events Sales Manager| the Event Sales Coordinator promotes|
sells and controls events for our event spaces which includes 5 meeting rooms
and unique outdoor event spaces within the Hotel.
What will I be doing?
As Events Sales Coordinator| you will be responsible for the full sales cycle|
from client enquiry| negotiating| contracting| up- selling| and producing
event orders to ensure successful delivery by our Operations Team. As Events
Coordinator you will be given hands-on development within a busy Departmen
and will be directly responsible for:
Maximising all Conference & Events revenue opportunities
Reviewing forthcoming business plans| identify gaps and ensure proactive measures to fill capacity and meet set targets
Ensuring accuracy of post event billings and develop relationships to drive loyalty and the r-contracting of business.
Ensuring enquiries are converted into confirmed business and opportunities to up-sell are taken
Be responsible for the full cycle from taking an enquiry to organisation of the event through to handover with the Operations team
Deliver exceptional customer service to our clients ensuring their expectations are exceeded every time
What are we looking for?
A SalesExecutive serving Hilton brands is always working on behalf of our
Guests andworking with other Team Members. To successfully fill this role| you
shouldmaintain the attitude| behaviours| skills| and values that follow:
Prior Conference & Events experience|preferably within a hotel / leisure environment
Strong influencing and communicationskills and an ability to handle a variety of clients and events
A passion for customer service andevents
Excellent organisational| planningand administrative skills
Proven sales skills and ability todevelop relationships
Experience with Delphi will be highlyregarded
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanningthe lodging sector
from luxurious full-service hotels and resorts toextended-stay suites and mid-
priced hotels. For nearly a century| Hilton hasoffered business and leisure
travellers the finest in accommodations| service|amenities and value. Hilton
is dedicated to continuing its tradition ofproviding exceptional guest
experiences across its globalbrands. Our vision to fill the earth with the
light and warmth ofhospitality unites us as a team to create remarkable
hospitality experiencesaround the world every day. And| our amazing Team
Members are at theheart of it all!