Job Number 20011061
Job Category Food and Beverage & Culinary
Location Brisbane Marriott Hotel| 515 Queen Street| Brisbane| Queensland|
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
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Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.
Arrive at work on time in the correct attire| conforming with the Brisbane Marriott Hotel grooming LSOP.
Obtain a solid knowledge of the hotel product| including room types| rates| food and beverage outlets and other hotel features and guest facilities.
Support and abide with the Brisbane Marriott Hotel LSOP’s pertaining to Anti–Discrimination| Sexual Harassment| Equal Employment Opportunity and Guarantee of Fair Treatment.
Perform all duties to satisfy the Marriott “Business Ethics” value system of integrity| fairness| respect| honesty and trust.
Be aware of all environmental practices| policies and procedures and implement these on a daily basis.
Be aware and adhere to all Brisbane Marriott Hotel Work Health and Safety and Security policies and procedures.
Perform any reasonable task as requested by management.
Know and use correct| kitchen| bar and cashier terminology.
Follow all SOP’s and LSOP’s pertaining to cash handling.
Know and use correct terminology for all service equipment and utensils.
Obtain requisition items for store room.
Set function rooms to required standard ask for assistance/advice if required.
Have a detailed knowledge of standard room sets.
Assist guests with needs at all times.
Hold a current Responsible Service of Alcohol certificate.
Serve all food and beverage to guests according to the standard sequence of service and hotel service policies and procedures.
Clear and pack down all function rooms according to standards.
Adhere to Hotels House policy on Responsible Service of Alcohol.
Assist guests with personal belongings/ boxes if necessary.
Perform opening and closing duties daily.
Prepares preparation of facilities/equipment for the next operation as required/directed.
Perform function room refresh in accordance to the hotels LSOP.
Attend training sessions and meetings as directed by Department Manager.
Collect organised food from kitchen and ensure is ready for guests 15 minutes prior to the organised time.
Strictly adhere to the ‘Clean as you Go’ method.
Ensure that back of house work areas are clean and tidy at the beginning and end of each shift.
Carry external duties as directed.
Collect and polishes equipment and utensils.
Carry out duties in In Room Dining| Executive Lounge and the Restaurant as and when required.
To be aware of hotel fire| workplace health & safety and security procedures.
The Hotel requires that you will follow established Workplace Health and Safety rules and regulations and demonstrate duty of care to all of our associates.
Perform any other duties as required by Senior Management.