Job Number 20006620
Job Category Food and Beverage & Culinary
Location Sheraton Melbourne Hotel| 27 Little Collins Street| Melbourne|
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi Find Your World.™
Sheraton Melbourne Hotel is located on Little Collins Street between Spring
Street and Exhibition Street| also referred to as the |Paris End| owing to its
Art Nouveau architecture| leafy surrounds and proximity to the city|s most
chic dining and shopping experiences. The hotel is located within the 31
storey |wavilinear| building which features 174 deluxe guest rooms and luxury
suites. Hotel facilities include an indoor heated swimming pool| fitness
center| a spa with 5 dedicated treatment rooms| one all day dining restaurant|
lobby lounge bar and a rooftop terrace bar. The hotel also features 669 square
meters of meetings and banquet space over 6 flexible rooms.
Responsible for the running of the shift| coordinating the Restaurant and In Room Dining simultaneously and conducting pre service briefings.
Coordinate and supervise all associates on assigned shifts.
Anticipate guest’s needs through observation and offer prompt| efficient service either personally or through effective communication with other associates.
Opening and closing the outlet in accordance with department procedures.
Operating the point of sale system and accurately performing cashiering responsibilities.
Have a thorough knowledge of all sections and service periods throughout the Restaurant and In Room Dining.
Handle basic customer concerns and complaints with empathy and understanding according to Hotel Standards.
Understand and implement all legislation in regards to the Responsible Service of Alcohol.
As someone who prides themselves on delivering personalised service to guests|
the ideal candidate will have strong time management skills| previous
leadership experience in a similar position and have a comprehensive
understanding of operations within an upmarket restaurant environment. You
will possess leadership and management skills| and have a willingness to use
your initiative and solve problems. As someone who enjoys taking ownership|
you will have strong communication skills and a desire to succeed while
maintaining your high standards. All candidates must be available to work a
rotating roster including public holidays and weekends and must have a current
Responsible Service of Alcohol (RSA) Certificate.
This is an excellent opportunity to make your mark in a vibrant and growing
company. In return for your commitment and passion to succeed| you will have
the opportunity to work with a highly motivated team and receive excellent
Generous accommodation and Food and Beverage discounts for Associates| family and friends across all Marriott properties worldwide
Spa treatment discounts at our luxurious The Spa at Sheraton Melbourne
Associate recognition programs
Discount CBD parking
World class training programs
Strategic career development opportunities
Working for Sheraton is so much more than just a job – it’s a lifestyle. Come
and join us!
_ We appreciate the time you have taken to apply and the effort that goes
into an application. Only those successful in gaining an interview will be
contacted directly. Only candidates with unrestricted working rights in
Australia will be considered for this role._