APPLY HEREPosting Date Sep 14, 2020
Job Number 20053034
Job Category Food and Beverage & Culinary
Location W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia
Brand W Hotels
Position Type Non-Management/Hourly
Start Your Journey With Us
W Melbourne is the rebel between the streets, taking its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox. Retox. Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
WET offers up spectacular city views, with a gold-roof adorned indoor pool, poolside bar and DJ booth pumping up the atmosphere. Lighting up limitless opportunities it will set the stage for epic programming and happenings. We’re looking for Talent that can deliver next level service that amplifies the W Melbourne experience up on the 14th floor.
Provide high quality service of food courses and alcoholic beverages to guests, based on requirements and standards.
CAST KEY RESPONSIBILITIES
Education and Experience
High school diploma or GED; At least 3 years’ experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.