## Client Technologist – End User Computing
Dell provides the technology that transforms the way we all work and live. But
we are more than a technology company — we are a people company. We inspire-
challenge and respect every one of our over 100-000 employees. We also provide
them with unparalleled growth and development opportunities. We can`t wait for
you to discover this for yourself as a Client Technologist – End User
Computing on our Client Solutions Group team in Canberra.
Our Product Technologists play an essential role in creating technologies that
drive human progress. Using our in-depth product knowledge- we provide pre
sales technical expertise for the development and implementation of comple
products- applications and solutions. We`re relied upon to deliver sale
presentations and product demonstrations to sales staff and customers an
provide technical input into bid proposals. We also assess the potential o
products to meet customer needs.
Conducts customer needs analysis.
Assists sellers in creating demand for product.
Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.
Recognized internally and externally as a thought leader on Dells Client solutions- technology- products- and services.
Relays customer feedback to assist with the future development and selling of Dells technology- products- and services.
Sponsors and institutionalizes new and innovative ways of working in teams to meet customer needs/sales objectives.
Works effectively with functional leaders throughout the organization.
At this level- supports highly complex accounts.
Gains access and manages relationships with senior level executives and IT decision makers.
Devises new approaches/methods to selling Dell Client products and services.
Verifies operability of highly complex product and service configuration within the customers environment.
Verifies roles and responsibilities required to support account team.
Synthesizes market- industry and competitor data to anticipate how external factors will influence the position of the Dell solution.
Leverages third-party and/or the Channel to create and position Dell solution.
Assumes leadership role in analyzing requirements and performing advanced systems integration and providing technical expertise to design and implement solution across breadth of Dell and third-party products and services.
Leveraged as coach/mentor to others.
Provides customer/industry/market insight to internal leaders and cross-functional groups.
3+ years experience in the End User Computing Space
Proven track record as a senior level sales engineer with understanding of Dells complex products and services portfolio.
Solid understanding of End User Computing lifecycle management tools e.g. SCCM- LanDesk- Altiris- KACE Etc.
Strong Presentation & Communication Skills
Experience with CRM applications to update- manage opportunities e.g. Salesforce.com
Intimate working knowledge on how to size- scope and position Dells Client Solutions Portfolio.
Strong skills in identifying customer needs- relating them to Dell Client technologies- and devising a solution architecture to aid in the sales process.
Will have strong working knowledge of the sales process- including the identification of customer use cases- development of ROI models- and value-based selling.
Possess a competitive knowledge of other offerings from major vendors and will be able to compare and contrast them to Dells offerings with an emphasis on how Dells advantages will impact the customers operational environment and ROI
Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.
We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities — all to create a
compelling and rewarding work environment.
If you can act as a technical authority in a ground-breaking business- this is
your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Learn more about Diversity and Inclusion at Dell here.
Job Family: Sales Sales-Operations-Job-Family-Group Pre-Sales Job ID: