Job Number 19171026
Job Category Spa
Location Sheraton Melbourne Hotel| 27 Little Collins Street| Melbourne|
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi Find Your World.™
Sheraton Melbourne Hotel is located on Little Collins Street between Spring
Street and Exhibition Street| also referred to as the |Paris End| owing to its
Art Nouveau architecture| leafy surrounds and proximity to the city|s most
chic dining and shopping experiences. The hotel is located within the 31
storey |wavilinear| building which features 174 deluxe guest rooms and luxury
suites. Hotel facilities include an indoor heated swimming pool| fitness
center| a spa with 5 dedicated treatment rooms| one all day dining restaurant|
lobby lounge bar and a rooftop terrace bar. The hotel also features 669 square
meters of meetings and banquet space over 6 flexible rooms.
The Spa Department effectively manages the operation of The Spa at Sheraton
Melbourne| providing 5 star spa services. In addition the department oversees
the Fitness Centre| which includes a heated indoor pool and sauna and drives
Welcome all guests to the Spa| ensuring any special requirements are met and putting guests at ease before their treatment.
Perform Spa treatments including massage| facials| waxing| manicures/pedicures and body wraps| maintaining discretion and professionalism at all times.
Be aware of regular guests and ensure their expectations are exceeded whenever possible.
Perform reception duties including answering the phone and taking bookings| processing payments and following cashiering procedures.
Selling and up selling of retail products| spa treatments and packages.
Be actively involved in general cleaning and maintenance of all gym equipment and change room areas.
The successful candidate must have applicable qualifications in beauty therapy
and/or massage. With a high standard of personal presentation| the successful
candidate will have similar experience within a Spa environment. Armed with a
can-do attitude| the ideal candidates will be energetic| friendly| organized
and enjoy working in a team environment. Passionate about providing
personalised service to our guests| you will have excellent interpersonal and
communication skills. All candidates must be available to work a 7 day
rotating roster| including holidays and weekends.
This is an excellent opportunity to make your mark in a vibrant and growing
company. In return for your commitment and passion to succeed| you will have
the opportunity to work with a highly motivated team and receive excellent
Generous accommodation and Food and Beverage discounts for Associates| family and friends across all Marriott properties worldwide
Spa treatment discounts at our luxurious The Spa at Sheraton Melbourne
Associate recognition programs
Discount CBD parking
World class training programs
Strategic career development opportunities